Last Updated on 07/29/2009

Our commitment to privacy

SocialTwist ("SocialTwist","Tell-a-Friend”, ”we" or "our") has created this privacy policy in order to demonstrate our commitment to protecting the privacy of personally identifiable information about users of SocialTwist and the online sharing services provided by SocialTwist (collectively, the "Service"). Our commitment to you is that we will not disclose information collected from you other than as described in this policy. The following discloses in detail our information collection, utilization and dissemination practices of information collected through our Service.

Our privacy policy in short:

• We will only use personal information you provide us according to the terms outlined in this document.
• In order to utilize the features and services offered through by our Service you must provide a limited amount of information.
• We will never provide personally identifiable information about you to third parties without your consent or unless we are required to do so by law.

Use of Personal Information for Users of Service If you choose to use Our email word of mouth service to share content or information found at a site where you are accessing the Service you will be required to enter your name and email address so that the email can be personalized to reflect that it is you who is sending the email. You are required to enter a person's email address to complete the email service. A one time email will then be sent to your friend inviting them to visit the site. We do not collect this information nor do we store it. You may also access your email address book using the service by selecting your address book service provider and accessing it by entering in your user name and password. Only those friends that you select will be sent an email.

We do not store, market or sell your email and password nor do we import or store your contacts.

To Post to a Social Network, Blog or Bookmarking site you will be asked to enter your username and password so that the content that you want to share can be posted by you. This is a requirement of the respective sites that you wish to access using the Service. We do not store, market or sell any personal information that you provide to SocialTwist to access and post content to Social Networks, Blogs or Bookmarking services.

If you use a bulletin board, blog, or chat room on this Web site, you should be aware that any personally identifiable information you submit there can be read, collected, or used by other users of these forums, and could be used to send you unsolicited messages. We are not responsible for the personally identifiable information you choose to submit in these forums.

To participate in a TAF4Rewards contest we do collect, store and forward your name and email address to the contest sponsor. This is 100% opt-in as you do not have to participate in a TAF4Rewards contest. If you do opt-in and elect to enter the sponsored TAF4Rewards contest SocialTwist will provide to the sponsor your name and email address so that they can track, issue and contact you for any prizes that you might win.

In order to sign up for our affiliate program we collect your name, job title, company name, email address, website and country. We use this information to provide you information regarding our affiliate program and/or to create your affiliate account.

Use of Personal Information for Widget Subscription and RegistrationDuring registration of a SocialTwist widget a user is required to give us their contact information such as name, billing address, email address, password, registered domain and payment information so that we may process your order and establish your account. Upon registration, you will receive an order confirmation by email. We do not market, share or sell this data with other third parties.

If you purchase a product or service from Us, you are required to provide personal contact information (such as name and email address) and financial information (such as credit card number, expiration date). We use this information for billing purposes. We do not market, share or sell this data with other third parties.

We use a PayPal to process your credit card order information. PayPal's privacy policy can be viewed at https://www.paypal.com/us/cgi-bin/webscr?cmd=p/gen/ua/policy_privacy-outside. The information collected is name , billing address and email address. This information is then shared back with SocialTwist for the the purpose of fulfilling your request.

We use Zuora's software as a service to manage our subscription services. Your subscription information such as your name, address, email address is stored using Zuora's Payment and Subscription services. Zuora's privacy policy can be viewed at http://zuora.com/privacy.html

Personal Information Sharing We do not sell customer lists. We will not share any information that identifies you personally with any third party for marketing purposes. We will disclose your personally identifiable information if we reasonably believe we are required to do so by law, regulation or other government authority or to protect our rights and property or the rights and property of the public. We may also cooperate with law enforcement agencies in any official investigation and we may disclose your personally identifiable information to the relevant agency in doing so.

Updating/Accessing/Amending/Correcting Personally Identifiable InformationIf your personally identifiable information changes, or if you no longer desire our service, you may correct, update, amend, delete/remove or deactivate it by making the change on our member information page or by emailing our Customer Support at This e-mail address is being protected from spambots. You need JavaScript enabled to view it or by contacting us by telephone or postal mail at the contact information listed below. We will respond to your request to modify within 5 days.

Service-related Communication and Announcements for Service AdministratorsWe will send to our registered widget administrators from time to time service related announcements. For instance, if our service is temporarily suspended for maintenance, we might send you an email. To opt-out of service related announcements you must deactivate your account by going to your dashboard or emailing This e-mail address is being protected from spambots. You need JavaScript enabled to view it , call customer support at (408) 435 2700 Monday through Friday between the hours of 9:30am and 5:30pm PST or write us at SocialTwist, 1021, S. Wolfe Road, Suite 275, Sunnyvale, CA 94086. Your account will be de-activated within 72 hours of your request.

Usage Notifications for Service AdministratorsYou may choose to receive an email notification that informs you when your service is used. This will only occur if you enable this option and you may opt-out from this email notification service at any time via your account's Control Panel.

MinorsChildren under the age of thirteen (13) are not eligible to use our service and must not submit any personal information to us.

Cookies and Other Sites When you access our website, we, or companies we hire to track how our website is used, may place small data files called "cookies" on your computer.

We send a "session cookie" to your computer when you log in to your account. This type of cookie helps us to recognize you if you visit multiple pages on our site during the same session, so that we don't need to ask you for your password on each page. Once you log out or close your browser, this cookie expires and no longer has any effect.

We also use longer-lasting cookies for other purposes such as to display your e-mail address on our sign-in form, so that you don't need to retype the e-mail address each time you log in to your account.

We encode our cookies so that only we can interpret the information stored in them. You are free to decline our cookies if your browser permits, but doing so may interfere with your use of our website.

This Privacy Policy applies to www.socialtwist.com and we are not responsible for the privacy policies, practices or contents of any third party websites. Please refer to the privacy policies of such third party websites for information on what kinds of personally identifiable information such websites collect and their respective privacy practices, terms, and conditions.

Third Party CookiesThe use of cookies by our partners/affiliates is not covered by our privacy statement. We do not have access or control over these cookies.

Widgets Widgets support functions that require that you disclose certain personally identifiable information given the user's choice of participation. This information is collected in many different ways such as: forms, surveys, contests, forums, subscribing or unsubscribing to mailings and correcting or updating personally identifiable information and are only used for the purpose in which they were collected. Forms which require sensitive information such as financial information (credit card) to process purchases for products or services are SSL encrypted to protect your sensitive information.

SecurityThe security of your personal information is important to us. When you enter sensitive information (such as credit card information) on your online registration we encrypt that information using secure socket layer technology (SSL).

We follow generally accepted industry standards to protect the personally identifiable information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

If you have any questions about security on our Web site, you can email us at This e-mail address is being protected from spambots. You need JavaScript enabled to view it

How to Cancel Your Registered Widget You always have the option to cancel your account with us at any time. Simply sign in to the site and click on the 'Details” on the side navigation; then select ‘delete' and your account will be deactivated. You may request to have your registration account information removed by submitting a request to This e-mail address is being protected from spambots. You need JavaScript enabled to view it . We will act on your request as promptly as possible.

Changes in this Privacy StatementIf we decide to change our privacy policy, we will post those changes to this privacy statement, the home page, and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this policy, we will notify you here, by email, or by means of a notice on our home page.

How to Contact UsIf you have any questions about this privacy statement, SocialTwist's information practices, or your dealings with SocialTwist, you can contact us using our 'Contact Us' form, call (408) 435 2700 Monday through Friday between the hours of 9:30am and 5:30pm PST, or write us at SocialTwist, 1021, S. Wolfe Road, Suite 275, Sunnyvale, CA 94086.