Overview

Our solutions drive new customer acquisition and repeat business for our customers.

• Our platform makes it really simple for consumers to refer products and offers to their friends, through their social networks
• Businesses can tie incentives and promotions to reward desired customer behavior
• These incentives are passed along to other prospects through these referrals, leading to a viral chain of new product referrals

This has two important consequences: The original brand message gets hugely amplified, reaching a new and large like-minded audience, quickly and cost-effectively. Coming from known parties, the referrals are dramatically more trusted and far more likely to result in new purchase and customer commitment than brand messages.

Enabling Social Networks

SocialTwist enables consumers to make referrals across social networks, including Facebook, Twitter, email, blogs, instant messaging, and other social platforms. Brands and retailers can customize these connections, add brand and product logos, message templates and other branding elements to create referrals coming from trusted parties, with branded support.

Enabling Marketing Programs

We can build social referrals into almost any marketing program, in a matter of weeks. We work with brand managers, shopper marketers and media agencies to design and execute marketing programs on the SocialTwist platform.

Our highly flexible and innovative platform has been tuned across hundreds of campaigns, across a number of diverse industries. These include consumer products, electronics, financial services, hospitality, entertainment and other sectors.

Analytics

Through the course of the program we provide all key analytics businesses need to understand the effectiveness of the program. This includes channel effectiveness, offer effectiveness, media effectiveness, viral measures, conversion tracking and other campaign-specific metrics.